EBITDA Margin

What is EBITDA Margin? EBITDA margin is a profitability ratio that measures how much in earnings a company is generating before interest, taxes, depreciation, and amortization, as a percentage of revenue. EBITDA Margin = EBITDA / Revenue. The earnings are calculated by taking sales revenue and deducting operating expenses, such as the cost of goods … Read more

Front/Back of the house

Borrowed from the food service industry and used to describe the delineation between the area of preparation/readiness/creation/experimentation/production (Back of the house) vs (Front of the house) the area where the customer visible areas where they are greeted, given an impression of the organization, made to feel cozy, and ultimately consume the end product from the … Read more

Persona

We use persona’s to describe types of people, roles within an organization, and what they might make use of (or require) in our products. For example we might have a SharePoint Administrator persona. This person will need to see ‘stuff’ relating to SharePoint, by using Nova. They do not care about Teams Usage reports, Exchange … Read more