The following is a list of additional knowledge repositories you might find useful:
Quadrotech Learning | internal and external training resources | Quadrotech's training portal containing product and organization specific training content that provides depth and content to covered topics. New classes added monthly. | Learning website |
Kayako | Support and ticketing portal for customer and employees | The Quadrotech ticketing management portal. Contains case history including issue/resolution provided at the conclusion | Normal site and Staff site |
ADO (Azure Dev Ops) | Authoritative birthplace of product knowledge | The current birthplace of all product knowledge. PBIs upon completion should have a full technical description of what was implemented. It is highly technical, it is very detailed, and may be a little much. It is also authoritative (unless a future PBI updates that functionally ) and access is somewhat restricted. Critical information should be available in Swish | Link |
AS Stream Channel | Archive Shuttle related videos of all sorts and sizes | The AS repository for all video captured within the organization. Indexed and searchable against automated transcripts | Link |
swish | Finding info over several internal sources via internal and external links | SWISH (or Quadrosearch) is an internal meta-search. Named repositories are selectable to include in the scope of search. Scheduled tasks rip content from various internal repositories and place it in plain HTML format where it is indexed and available via the metasearch. Resultant pages link back to original resource. Some info from user restricted resources is available via swish | Internal link and External link |
Teams | |||
Channel: General | General questions, Wiki, and resources related to AS. | The forum to discuss AS related content. Contains important tabs with several resources including a community maintained wiki | |
Channel: Competition | RSS feeds of competitors in products or sometimes in services | ||
Channel: Production issues | CET's communication channel to dev | Used as a venue for general questions prior to or in the pursuit of QFE tickets. The channel is designed for use by CET to have prompt response and persistent visibility by the AS Product Group. | |
Other AS Teams channels | Other function specific channels | Performance Issues - Designed to report any performance issue in the migration, UI, or anywhere by anyone so we can investigate and pursue them | |
Doc Request - Where requests can be made for product documentation | |||
Feedback - A webhook assisted posting of activity on our Feedback site. Helps to provide visibility into feedback activity and facilitate internal dialogue on a specific feedback request that may not be ideal for the expanded audience of the feedback site | |||
ArchiveShuttle-builds - Webhook reporting of the build process and new releases | |||
AS OneNote | Demo notes, PBI technical abstracts per release and more | Initially and primarily a home for the detailed QA notes accompanying our per release Demos. Some other interesting content has been added also. | Link |
CET AS OneNote | Finding in depth technical knowledge about AS | The tribal AS knowledge repository for our beloved Ninjas, examples of SQL, PS, Tips and Tricks, and several other useful pieces of information are in this treasure trove of information. | Link |
Delivery AS repository | Finding applicable product knowledge, FE processes, Script/SQL examples | The AS repository of the FE/Delivery/Presales group. Includes examples of SQL, PowerShell Scripts, product training, and FE processes | Link |
QT-Share OneNote | This is first AS internal OneNote (exists for couple of years) with various information and details (not everything up to date) | Link | |
AS Trainings and demos | AS trainings and new sources demos | Link |