Nova – Offboarding

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This page is a work in progress. More will be added by CET as the process is refined.

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Pause

A ticket should be created with information from the requester. This should include the tenant name.

Create ADO

Mention it in Teams to alert people of the request.

a. SLS needs to be removed – MIJE

b. DPC database cleaned – MASV

c. Radar DB deleted – Disable via FG and then click on delete

Update ticket

Deprovisioning

A ticket should be created with information from the requester. This should include the tenant name.

Create ADO

Mention it in Teams to alert people of the request

a. SLS needs to be removed – MIJE

b. DPC cleanup – MASV (either via Service Fabric or Resource groups – Azure portal)

c. Radar DB deletion – Disable via FG and then click on delete

d. Remove Service accounts via TMS

e. Remove all roles from users via TMS

f. Expire subscriptions

g. It is possible that there will be more cleaning as TMS contains users entries, services and container

Update ticket/customer/partner/colleagues

Information on this page will be duplicated to the partner portal so that partners delivering and using our solution are aware.